FAQs

Frequent questions

Below are answers to some frequently asked questions. If you don’t find what you’re looking for, please contact us and we’ll be more than happy to help.

Yes! 100% of socks that we sell are proudly made at our Melbourne based facility

Wholesale Ordering Process

 

  • Submit Order
    Complete our Sock Order Form with design specifications and submit via email (minimum order 60 pairs; negotiable for volume clients).

 

  • Order Confirmation & Mockup
    We will confirm order details, provide an estimated dispatch date, and prepare a digital mockup to ensure design accuracy.

 

  • Design Approval / Sampling
    Production scheduling commences upon your approval of the mockup. A photo of the first sock will be provided for sign-off. Physical samples can be arranged if required (additional fee and lead time apply).

 

  • Production & Quality Assurance
    Socks are manufactured, inspected, and packed according to your packaging requirements.

 

  • Dispatch & Documentation
    Completed orders are shipped with invoice, packing slip, and tracking details provided.

 

Our standard MOQ is 60 pairs per design, per colourway. Some styles have higher minimums, so please confirm at the time of ordering.

 

*MOQ is negotiatable for volume clients. 

 

Our standard production lead time is approximately 20 business days from order confirmation.

 

We can also accommodate express turnaround requests of 5–15 business days (flat fee applies, subject to availability).

Yes. We are proud to maintain the following accreditations, reviewed annually:

 

– Ethical Clothing Australia
– Sedex 4-Pillar Social Audit

We use a variety of high quality, ethically sourced materials including: 

 

– Australian Merino Wool 

– BCI Certified Combed Cotton

– Oeko-Tex Certified Nylon

– Coolmax® Polyester

– Bamboo Rayon

– DuPont Lycra®

Yes. We work with brands of all sizes to bring their designs to life. Our team can recommend materials, manufacturing methods, and custom packaging solutions.

 

Note that higher MOQs apply for this service

 

Please contact us for more information on developing unique sock styles. 

Below are our main 5 sizes which suit Children from 5 years through to Teens and Adults:

 

– Extra Small

– Small

– Medium

– Large

– Extra Large

 

Please refer to our full Size Chart for more information

Yes, to access wholesale pricing you will need to complete an account application with your ABN & business details.

Yes, we dispatch orders on a daily basis from our Melbourne factory.

We offer Express Road Freight or Premium Air Freight options to meet your deadlines.

Yes. We can offer you a quote to ship internationally via DHL Express.

★ Leading Australian Sock Factory ★
★ Ethical & Sustainability Accreditations ★
★ Proudly 100% Designed & Made in Australia ★